A NEW WAY TO GET CONNECTED

An eSIM is an embedded SIM that’s built into a tiny chip within your device. With eSIM, you no longer need a physical SIM card to use data or making calls. Simply scan a QR code and activate your eSIM to get connected to our U Mobile network.



HERE IS WHY YOU SHOULD ACTIVATE eSIM

NEXT LEVEL CONVENIENCE
Switch between two lines easily without having to physically switch SIM cards.
SUPPORTS DUAL SIM
Don’t have a Dual SIM device? No problem.
Store multiple profiles and switch between them easily on one device.
EFFORTLESS DEVICE ACTIVATION
Getting connected to our U Mobile network has never been more simple.

eSIM IS COMPATIBLE WITH ALL THESE DEVICES!

Brands:
iPhone 12 Pro Max

iPhone 12 Pro Max

iPhone 12 Pro

iPhone 12 Pro

iPhone 12

iPhone 12

iPhone 12 mini

iPhone 12 mini

Samsung Galaxy Note20 5G

Samsung Galaxy Note20 5G

Samsung Galaxy Note20 Ultra 5G

Samsung Galaxy Note20 Ultra 5G

HUAWEI P40 5G

HUAWEI P40 5G

HUAWEI P40 Pro 5G

HUAWEI P40 Pro 5G

iPhone SE

iPhone SE

Samsung Galaxy S20

Samsung Galaxy S20

Samsung Galaxy S20+

Samsung Galaxy S20+

Samsung Galaxy S20 Ultra 5G

Samsung Galaxy S20 Ultra 5G

iPhone 11 Pro Max

iPhone 11 Pro Max

iPhone 11 Pro

iPhone 11 Pro

iPhone 11

iPhone 11

iPhone XS

iPhone XS

iPhone XS MAX

iPhone XS MAX

iPhone XR

iPhone XR

READY TO ACTIVATE YOUR eSIM?


STEP 1

Get eSIM online or walk into your nearest U Mobile Store.

You can get your eSIM from our online store with a device bundle or request for eSIM from the participating U Mobile stores.


STEP 2

Let's activate your eSIM.

Here's how you set up eSim on your IOS and Android device:


STEP 3

Your eSIM is now activated!

You’re now connected to our U Mobile network.
Start enjoying dual SIM capabilities on your device!

SET UP YOUR eSIM AT THESE U MOBILE STORES TODAY!


Berjaya Times Square Experience Centre

G17, Ground Floor, East Wing, Berjaya Times Square, No. 1, Jalan Imbi, 55100 Kuala Lumpur.
Monday - Sunday, 10:00am - 10:00pm

Berjaya Times Square Experience Centre

No. 1-10, Level 1, Berjaya Times Square, No. 1, Jalan Imbi, 55100 Kuala Lumpur.
Monday - Sunday, 10:00am - 10:00pm

U Mobile Store, Aeon AU2 Shopping Centre

G11, Aeon AU2 Shopping Centre, No 6, Jalan Taman Setia Wangsa, AU2, Bandar Baru Ampang, Mukim Ulu Kelang, 54200 Kuala Lumpur
Sunday - Thursday, 10.00am 10.00pm
Friday - Saturday, 10.00am - 10.30pm

U Mobile Store, Bukit Tinggi, Klang

B-G-10, Ground Floor, Bbt One, Lebuh Batu Nilam 2, Bandar Bukit Tinggi,41200 Klang, Selangor.
Monday - Friday, 9:00am - 5:30pm
Saturday, 9:00am - 1:00pm
Sunday & Public Holidays: Closed

U Mobile Store, Sunway Pyramid

Lot F1.26, 1st Floor, Sunway Pyramid, No. 3, Jalan Pjs 11/15, Bandar Sunway, 46150 Petaling Jaya, Selangor.
Monday - Sunday, 10:00am - 10:00pm

U Mobile Store, 1 Utama Shopping Centre

LG313C, 1Utama Shopping Centre (new Wing), 1, Persiaran Bandar Utama, Bandar Utama, 47100 Petaling Jaya, Selangor.
Sunday - Thursday, 10.00am 10.00pm
Friday - Saturday, 10.00am - 10.30pm

U Mobile Store, Ipoh Parade Mall

S36, 2nd Floor, Ipoh Parade Mall, 105, Jalan Sultan Abdul Jalil, 30450 Ipoh, Perak.
Monday - Sunday, 10:00am - 10:00pm

U Mobile Store, Queensbay Mall

2F- 33A & 35 (2nd Floor), Queensbay Mall, 100, Persiaran Bayan Indah, Bayan Lepas, 11900, Pulau Pinang.
Monday - Sunday, 10:00am - 10:30pm

U Mobile Store, Seberang Jaya

No. 50, Ground Floor, Jalan Todak 2, 13700 Seberang Jaya, Pulau Pinang.
Monday - Friday, 9:00am - 5:30pm
Saturday, 9:00am - 1:00pm
Sunday & Public Holidays: Closed

U Mobile Store, Taman Molek, Johor Bahru

Ground Floor, No. 73, Jalan Molek 1/29, Taman Molek, 81100 Johor Bahru, Johor.
Monday - Friday, 9:00am - 5:30pm
Saturday, 9:00am - 1:00pm
Sunday & Public Holidays: Closed

U Mobile Store, Seremban

Ground Floor, No. 135-1, Jalan Tun Dr. Ismail, 72000 Seremban, Negeri Sembilan
Monday - Friday, 9:00am - 5:30pm
Saturday, 9:00am - 1:00pm
Sunday & Public Holidays: Closed

U Mobile Store, Melaka

No.3, Ground Floor, Jalan Merdeka, Taman Melaka Raya, 75250 Melaka.
Monday - Friday, 9:00am - 5:30pm
Saturday, 9:00am - 1:00pm
Sunday & Public Holidays: Closed

ACTIVATE YOUR eSIM ON iPHONE


  1. Step 1

    Connect to a WiFi network and go
    to your iPhone Settings.

  2. Step 2

    Tap on Cellular or
    Mobile Data.

  3. Step 3

    Scan the unique QR code provided
    to install your eSIM profile.

  4. Step 4

    Tap on Add Cellular or
    Add Data Plan and you’re all set!




*Make sure your iPhone is updated to iOS 12.1.1 or later.

ACTIVATE YOUR eSIM ON SAMSUNG


  1. Step 1

    Go to your Settings and tap on Connections.

  2. Step 2

    Tap on SIM Card Manager.

  3. Step 3

    Select Add Mobile Plan.

  4. Step 4

    If no plan can be found, select
    Add Using QR Code and scan
    the QR code provided.

  5. Step 2

    Once the plan has been detected,
    tap Add to download and
    install the plan.

  6. Step 3

    Select OK to turn on the plan.

  7. Step 4

    Once the setup and activation is
    complete, your eSIM will appear
    on your SIM Card Manager.




GET YOUR eSIM ONLINE WITH A DEVICE BUNDLE!


  1. Step 1

    Go to your Online Store and pick out an eSIM-compatible device.

  2. Step 2

    On the purchase page, select eSIM as your SIM Type.

  3. Step 3

    Sign in or create an account to choose your new number and register a plan.

  4. Step 4

    Complete the checkout process and look out for the QR code in your delivery confirmation e-mail or Online Store account dashboard.

    *Please login to your Online Store account to view your account dashboard